Your Cookies are Disabled! NationalNotary.org sets cookies on your computer to help improve performance and provide a more engaging user experience. By using this site, you accept the terms of our cookie policy. Learn more.

Feature

A guide to remote notarization providers for Notaries

Remote online notarizations (RONs) marry the convenience, speed, and efficiency of the digital world with the integrity of centuries-old Notary best practices. RON allows Notaries the opportunity to earn income from performing notarizations without leaving home, and to even broaden their base by serving customers in other states or countries.

For many Notaries, the first question is “How do I get started?” To perform remote notarizations, many states require you to choose an approved platform provider that will give you the tools you will need. If you’re new to RON, you’re probably wondering how to find the RON platform that best suits your needs.

In this article, we will summarize the costs, benefits and services provided by 7 well-known remote notarization providers. The National Notary Bulletin reached out to each of these companies to answer the following questions:

  1. Availability: In which states is your RON platform available to Notaries?
  2. Sign-Up Costs: What fees do Notaries need to pay to use your RON platform?
  3. Registration Requirements: Are there certain qualifications Notaries must meet to use your platform? Also, must Notaries use your RON platform exclusively for their work?
  4. Hardware/Software: Are Notaries required to own a laptop, desktop computer or mobile device to use your system?
  5. Records Storage: Does your company provide secure storage for Notary journals and audiovisual recordings?
  6. Electronic Tools: Do you provide the Notary with an electronic seal or digital certificate?
  7. Training/Support: Do you provide Notaries with training and technical support for remote notarizations?
  8. RON Assignments: Do you provide RON assignments to Notaries?

Below is the information provided by each remote notarization provider. This is only a partial list of RON technology platforms available, and the NNA does not endorse any specific platform. Before selecting a remote notarization provider, you should confirm that their remote notarization platform complies with your state’s laws. The NNA’s online Knowledge Center has a summary available of all current state RON requirements.

DocuSign

Website

Availability: See DocuSign’s online list of states.

Sign-Up Costs: One-time setup fee (varies based on technology and transaction requirements), plus $15 fee per signature notarized. Customers requesting a remote notarization can purchase use of DocuSign’s platform for a Notary selected by the customer. Once the fees are paid, the customer’s Notary can join the platform at no cost and participate in the remote notarization.

Registration Requirements: Please see DocuSign’s online starting instructions. DocuSign does not limit Notaries from using other competitors’ platforms.

Hardware/Software: A laptop, desktop, or mobile device with a working camera and microphone is required. Please also see DocuSign’s browser and Internet requirements.

Records Storage: DocuSign retains tamper-evident audio-visual recording and journal entries for the Notary for up to 10 years after the remote notarial act in compliance with state RON requirements. Notaries may access their records and download and retain them if needed according to state requirements.

Electronic Tools: If required, Notaries may purchase a digital certificate through IdenTrust.

Training/Support: DocuSign provides Notaries assistance with initial setup of their RON platform. Online reference documents and tutorial videos are available online to walk Notaries through the RON process. DocuSign provides a complimentary self-paced RON learning course. For an additional cost, live instructor-led workshops and custom training for specific professional fields are available.

RON Assignments: No.

eNotaryLog, LLC

Website

Availability: All states where RON is legal except Alabama and South Dakota, which are RIN-only states.

Sign-Up Costs: There is no fee to sign up and use eNotaryLog’s platform. A variable fee charged to the Notary for each completed Notary session/identity verification (Please contact company for additional details).

Registration Requirements: You must be a commissioned Notary who meets all state requirements to perform remote notarizations. eNotaryLog does not limit Notaries from using other competitors’ platforms.

Hardware/Software: A laptop or desktop computer with a recommended minimum display of 13 inches for best viewing, an audio speaker, a microphone and a video camera capable of recording videos is required. Notaries should have a stable Internet connection and use the Chrome or Firefox web browser.

Records Storage: eNotaryLog provides secure storage for RON audiovisual recordings and journal records that conform to all state storage and security requirements. eNotaryLog provides a full audit trail and tracking on session files per compliance guidelines. The eNotaryLog platform is SOC 2 compliant, MISMO certified, and independently audited in 2021 by DLA Piper, a leading global law firm and fintech advisor.

Electronic Tools: eNotaryLog provides digital certificates and eSeals to Notaries in states where required.

Training/Support: eNotaryLog provides online training sessions, ongoing support and a comprehensive Knowledge Center for independent Notaries using the platform. Live chat tech support is provided through eNotaryLog’s website 7 days a week from 8 a.m.-midnight.

RON Assignments: No.

Notarize

Website

Availability: Notaries can sign up to perform RON assignments provided by Notarize in Florida, Nevada, Texas and Virginia. Notaries can sign up with Notarize to perform RON assignments independently in Tennessee and Washington.

Sign-Up Costs: There is no fee to sign up. Notarize charges a fee of $8 per transaction and $3 per seal.

Registration Requirements: Notaries who wish to perform RON assignments for Notarize must provide the following: A) IdenTrust digital certificate; B) NNA Notary Signing Agent Certification; C) Proof of E&O insurance; D) Notary commission information. Independent Notaries not receiving assignments from Notarize are not required to have NNA Notary Signing Agent certification.

Hardware/Software:

  • PC or Apple computer with 4GB RAM, Intel Core i5 processor or better and one of the following operating systems: Windows 10 or later or Mac OS X Leopard or later; or a Chromebook or ChromeBox with Google Google Chrome OS.
  • Adobe Acrobat Reader
  • An Internet connection with Ping: < 30ms; Upload: 5mBit, Download: 20mB
  • Latest version of Google Chrome with cookies and JavaScript enabled.
  • 19-inch monitor with a screen resolution of at least 1366x768 (two monitors recommended)
  • A web camera with a minimum resolution of 780p

Records Storage: Notarize’s platform automatically captures information from each Notary session as required by the laws in the Notary’s state for electronic notarization. Notaries can access their journal at any time via their Notarize account as well as export a copy for their records.

Electronic Tools: Free electronic Notary seal and electronic signature.

Training/Support: Training articles are provided to Notaries online. Tech support is available via real-time online chat and email Monday-Friday 8 a.m.-11:59 p.m. Eastern Time and Saturday and Sunday from 8 a.m.-10 p.m. Eastern Time.

RON Assignments: Yes, in certain states (See “Availability” above). Notaries are typically paid $5 per completed retail/business notarization and $25 per completed lender/title company assignment.

NotaryCam

Website

Availability: All states that authorize remote notarization.

Sign-Up Costs: No sign-up fee. Notaries perform RON assignments for parties who request remote notarizations through NotaryCam (see “RON Assignments” below).

Registration Requirements: Notaries must have a digital certificate and electronic seal provided through the NNA, a $100,000 E&O insurance policy and pass a background check. NotaryCam does not limit Notaries from using other competitors’ platforms.

Hardware/Software: A laptop or desktop computer with a webcam and an internet connection is required.

Records Storage: NotaryCam provides electronic journal storage to Notaries at no charge.

Electronic Tools: None provided.

Training/Support: All Notaries who sign up are required to take a training course provided by NotaryCam. Tech support is available 8 a.m.-8 p.m. Eastern Time.

RON Assignments: NotaryCam provides assignments to Notaries who sign up to use their platform. Notaries are paid a fee by NotaryCam for performing these assignments based on transaction type, length and complexity. NotaryCam does not currently provide RON services for independent Notaries, but this option is planned for launch later in 2022.

OneNotary

Website

Availability: Available in Alaska, Arizona, Florida, Minnesota, Oklahoma, Ohio, North Dakota, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia, Washington, West Virginia and Wisconsin

Sign-Up Costs: No sign-up fee is required for general notarizations. Notarizing large document packages such as loan signings, home refinancing packages and other complex transactions require a $25 per month professional subscription.

Registration Requirements: The Notary must provide a digital certificate, electronic seal and PDF of the notarial certificate wording that will be used. Notaries working as independent contractors for OneNotary (see “RON Assignments” below) must be NNA Certified Notary Signing Agents. OneNotary does not limit Notaries from using other competitors’ platforms.

Hardware/Software: A computer (tablets and phones may not be used) with a video camera, speaker and microphone and a reliable internet connection of at least 5 Mbps is required.

Records Storage: OneNotary provides audio/video recording storage for 10 years, with no public access to the recorded video. Only authenticated Notaries have access to download recordings.

Electronic Tools: OneNotary assists Notaries in selecting and purchasing a digital certificate and/or electronic seal.

Training/Support: OneNotary provides training articles and videos to Notaries. Tech support available Monday-Friday 7 a.m.-10 p.m. Eastern Time.

RON Assignments: OneNotary does not provide assignments to Notaries but does hire Notaries as independent contractors to perform notarizations for the company. Hourly rate ranges from $15-$25 per hour based on Notary’s experience and performance.

Pavaso

Website

Availability: Arizona, Arkansas, Colorado, Guam (U.S. territory), Florida, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin

Sign-Up Costs: For Notaries that work with multiple approved companies already using Pavaso, there is a one-time $99 setup fee and a $50 annual renewal fee (Please see “Registration Requirements” below)

Registration Requirements: Pavaso exclusively handles remote notarizations for real estate signings, closings and transactions. To become a remote Notary on Pavaso, you must be referred to Pavaso directly by an approved company who is already using Pavaso and you are working with.

Hardware/Software: There are no specific hardware requirements for Notaries except the need for a laptop or tablet with audio/video capabilities to perform the RON session. For all system requirements, visit https://pavaso.com/system-requirements/.

Records Storage: Provides storage for RON video recordings and electronic journals in association with each individual signing, closing and transaction. Notary can view or download the RON video recording and electronic journal entries at any time after the signing/closing session has concluded.

Electronic Tools: Pavaso offers a digital certificate, electronic seal, and digital signature. However, if companies using the Pavaso platform choose to require Notaries to use a different digital certificate, the Notary can purchase their own digital certificate and upload it to their Pavaso profile.

Training/Support: Every Notary that uses Pavaso receives access to an online portal called Pavaso University for at-your-own-pace training and access to FAQs. This is available 24/7 with no expiration. More information is available at https://pavaso.com/training/support-center/

RON Assignments: Pavaso does not provide assignments to Notaries. All assignments on the Pavaso platform originate from approved companies managing the transaction.

SIGNiX

Website

Availability: All states that authorize RON except Indiana.

Sign-Up Costs: $299 per year.

Registration Requirements: Must be a commissioned Notary to sign up.

Hardware/Software: No specific requirements.

Records Storage: Provides electronic journal/video record storage with high security.

Electronic Tools: SIGNiX provides each Notary with a digital certificate at no cost and integration with audio/video communication.

Training/Support: Provides setup assistance and training for Notaries and live support via email and phone.

RON Assignments: Notaries can sign up with the company’s Online Notary Network to have assignment offers directed to the Notary.

11 Comments

Add your comment

Alejandra Lopez

07 Mar 2022

Hello, Is this information avail now for California NNA? Seminar for RON? Thanks

National Notary Association

08 Mar 2022

Hello. California does not authorize its Notaries to perform remote notarizations at this time.

Joann Dale

07 Mar 2022

looking to renew my notary

National Notary Association

11 Mar 2022

Hello. If you'd like to renew through the NNA, please visit www.nationalnotary.org/renew for assistance.

Bryna Hornstein

07 Mar 2022

Is there any legislation in the works to allow CA notaries to perform Remote Notarizations?

National Notary Association

08 Mar 2022

Hello. California does not authorize its Notaries to perform remote notarization at present. Please see this article for more information: https://www.nationalnotary.org/notary-bulletin/blog/2022/01/remote-notarization-in-ca-nna-update

Karen Spain

08 Mar 2022

Do we know when a CA notary can perform RON?

National Notary Association

08 Mar 2022

Hello. California does not authorize its Notaries to perform remote notarization at present. Please see this article for more information: https://www.nationalnotary.org/notary-bulletin/blog/2022/01/remote-notarization-in-ca-nna-update

Rojelio Perales

09 Mar 2022

What is the notary fee we receive

National Notary Association

11 Mar 2022

Hello. To help us answer your question, can you please tell us what state you are commissioned in?

Janice Porter

09 Mar 2022

DocuSign is not affordable to notaries. I called their Salesman and he said their platform costs 8k-10k per year. They are more for Title Cos or large companies who perform large numbers of documents. He said he gets a lot of calls from Notaries, but they're too expensive for them to consider.

Leave a Comment

Required *

All comments are reviewed and if approved, will display.

Close